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Crystal Crown Hotel Kuala Lumpur, Kuala Lumpur

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From31US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

No 3 Jalan Jambu Mawar Off Jalan Kepong, Kuala Lumpur, Malaysia

Crystal Crown Hotel Kuala Lumpur is a 3-star establishment that provides both business and leisure travelers with traditional hospitality. Located at the fringe of Kuala Lumpur City North, it offers easy access to popular tourist spots like Batu Caves and The Waterfront Desa Park City. Established in March 2007, the hotel features 200 tastefully decorated rooms designed for comfort. It prioritizes convenience and comfort, paired with attentive service.

Location

The hotel is conveniently positioned 4 miles from the Petronas Twin Towers and 18.5 miles from Sultan Abdul Aziz Shah Airport. Transportation options, including KTM commuter trains, taxis, and buses, are easily accessible, enhancing the ability to explore Kuala Lumpur. Nearby attractions also include various shopping malls like Pavilion Mall and Sungei Wang Plaza, just 5 miles away.

Rooms

The hotel comprises 200 cozy rooms, each thoughtfully decorated to provide a comfortable retreat. Room amenities include air conditioning, free Wi-Fi, flat-screen TVs with satellite channels, and private bathrooms with complementary toiletries. Guests can choose from various room types, including Deluxe and Superior rooms, offering both twin and king-sized bed setups. All rooms include 24-hour room service for added convenience.

Eat & Drink

Crown Café Coffee House offers an international A 'La Carte menu along with local and continental cuisine in an inviting environment. Guests can also enjoy a daily buffet breakfast, along with specialty meals during the weekends. The hotel provides 24-hour room service, allowing guests to dine in the comfort of their rooms. A live entertainment outlet, Double Two Pub, offers beverages and snacks, fostering a relaxed atmosphere.

Leisure & Business

Crystal Crown Hotel features comprehensive meeting facilities, accommodating banquets and conferences for up to 290 guests. Meeting rooms like Crystal 1 and Crown 1 are well-equipped for various events, including seminars and product launches. Business services, such as high-speed internet and secretarial support, cater to business travelers. Additionally, guests can unwind at the Sparkle Spa, offering various health and wellness treatments.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Twin Room
Max:
2 persons
26 m² 
Bed options:
2 Single beds
City view
Bathtub
Air conditioning
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King Room
Max:
2 persons
26 m² 
Bed options:
1 King Size Bed
City view
Air conditioning
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King Room
Max:
2 persons
38 m² 
Bed options:
1 King Size Bed
City view
Bathtub
Air conditioning
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Kuala Lumpur 4.7 mi
Airports
Sultan Abdul Aziz Shah (SZB) 15.8 mi
Kuala Lumpur International (KUL) 44.2 mi
Train
Ampang Park Station 4.7 mi
Old Kuala Lumpur Railway Station 4.8 mi
Metro stations
Semantan 3.7 mi
Pusat Bandar Damansara 4.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Stores/Commercial services

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Night club
  • Entertainment
  • Spa & wellness center
  • Sauna
  • Massage

Room features

  • Air conditioning

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

No 3 Jalan Jambu Mawar Off Jalan Kepong, Kuala Lumpur, Malaysia
Map view
No 3 Jalan Jambu Mawar Off Jalan Kepong, Kuala Lumpur, Malaysia
Nearby
Mall
Sungai Mas Plaza
1800 ft
Mas Plaza Mall
1800 ft
Tanah perkuburan Islam
1800 ft
MBO
1800 ft
Mall
Brem Mall
1800 ft
Market
Pasar Tani Jalan Kuching
1800 ft
Mosque
Masjid Abu Hurairah
1800 ft
Restaurants
Norway Salmon Fish Head Noodle
900 ft
7
Restaurant Sin Teck Wah
4400 ft
33
Waynes Cafe & Bar
3700 ft
Pearl Point Mall 1.0.50 Ground Floor
Sushi Tie Japanese Restaurant
3700 ft
1shamelin Shopping Mall
Penang Road Famous Teochew Cendol
1400 ft
L1-43 & 44
Regal House Restaurant
3900 ft
Lot 491 &1519
Pong Kee Seafood Noodles
3200 ft
Batu 5
Restaurant Argyle
3300 ft
Jalan Batu Ambar Taman Kok Lian
Elsie Jo Cafe
1900 ft
B-1-10
Khunthai Restaurant
2200 ft
Jalan a Desa Aman Puri
Restoran Mexim Cheras
2700 ft
No. 7 & 9 Jalan a Taman Cheras Makmur

Reviews and Ratings

Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Friendly staff
Good dining variety
Noisy environment
Dirty water initially
6.0/10
Guest rating
Rooms
6.9
Location
6.5
Service
5.1
Dining
5.4
Guest reviews
6.0/10
based on 15 review
7.1
7.1/10based on 425 review
Michael
United States of America, September  2024
6.6/10

I recently stayed at this hotel and while it has friendly staff and a good variety of dining options, the experience was somewhat marred by the noise from the maintenance team and the need for a little more cleanliness in the rooms. The location is quite convenient for accessing highways and nearby shopping malls, but it's not exactly in the bustling heart of the city. Overall, it's decent but has room for improvement.

Rooms
5.0
The rooms need some attention as the water was a bit dirty initially, and there was quite a bit of noise coming from the storeroom during the day.
Service
7.0
The staff were generally friendly, especially the senior team at the coffee house and reception, but their service could be slow during busy hours.
Location
6.0
The hotel is conveniently located near a shopping mall and connecting highways, but it's a bit off the main shopping belt and dining hotspots.
Dining
8.0
Dining here was enjoyable with a good variety of traditional Malaysian food and some unique live cooking stations.
Facilities
7.0
The hotel offers decent facilities, but some areas could benefit from updates to enhance the experience.
Friendly staff
Noisy environment
Mark
United States of America, September  2024
5.0/10

I stayed at this hotel recently, and while the location near a shopping complex is great, the overall experience was pretty mixed. The rooms have a bit of an outdated feel and can get really noisy at night due to a karaoke club nearby. The service left a lot to be desired as the staff seemed unfriendly. On the positive side, there are some decent dining options, but I wish the overall atmosphere had been more comfortable.

Rooms
5.0
The rooms felt old and dusty, and the noise from the karaoke club at night was really distracting, making it tough to get a good night's sleep.
Service
5.0
The service was quite disappointing as the staff were unfriendly and didn't even greet us. It felt like they weren't really catering to international guests.
Location
6.0
The hotel is conveniently located near a shopping mall, but it's quite far from the city center which was a bit inconvenient.
Dining
6.0
The dining options were adequate. Although the breakfast wasn’t too tasty, there were some enjoyable local dishes available.
Facilities
5.0
The hotel’s facilities seemed basic and not very well-maintained, which added to the overall lack of comfort during my stay.
John
United States of America, September  2024
6.4/10

The hotel has a great location right next to a shopping complex, which is super convenient for avoiding traffic jams. The rooms are clean and tidy, but I found the bathtub a bit dirty and the noise from the roadside a bit disruptive. The service was generally good, but there seemed to be a double standard with locals. Overall, it’s a decent place, but there’s definitely room for improvement.

Rooms
7.0
The rooms were clean and tidy, but the bathtub could use a good scrub. Also, I found the noise from the roadside to be a tad annoying.
Service
6.0
Service at the reception was a bit inconsistent, and there were moments when I felt like the staff were mostly gathered at the counter and not very attentive. However, they did provide good service overall.
Location
8.0
The hotel is conveniently located next to a shopping center, which is perfect for running errands and avoiding traffic. However, it's not right in the city center.
Dining
5.0
I was disappointed with the dining since several times I had to ask for food due to empty containers. The options were decent, but nothing exceptional.
Facilities
6.0
The amenities felt a bit outdated and could use some refreshing.
Arthur
United States of America, August  2024
6.6/10

I had a mixed experience at the hotel. On one hand, the location is quite nice, close to a shopping mall, but it is a bit away from the main attractions and good dining options. The rooms were generally clean and tidy, although there were some cleanliness issues with the bath tub, and Wi-Fi was a constant struggle. The staff seemed indifferent, which was disappointing, but the dining options were excellent, with a wide variety of delicious food available.

Rooms
7.0
The rooms were clean and tidy, but the bath tub could have been cleaner. They were a bit smaller than what I expected from the pictures online.
Service
5.0
The service here was quite disappointing; the staff seemed uninterested and often gathered at the counter, ignoring guests.
Location
6.0
While the location is near a nice shopping mall and okay if you’re visiting Batu Caves, it’s not very central and a bit far from great food options.
Dining
9.0
Dining was a highlight for me; the selection was vast and the food was freshly prepared. I really enjoyed the variety, especially the local cuisine.
Facilities
7.0
I didn’t utilize many of the facilities, but from what I saw, they looked decent.
Fred
United States of America, August  2024
6.2/10

The hotel is located in a convenient area, especially for those visiting Batu Caves, and it's next to a shopping center which is a plus. The rooms are decently clean, but I did notice that the bathtub could use a bit more attention. The service was a mixed bag; while they did offer an airport transfer service, the staff seemed a bit indifferent at times. Dining was a letdown, as the food quality wasn’t great, and I found it lacking in variety. Overall, it has its pros and cons, and I felt it could use some improvements in key areas.

Rooms
7.0
The rooms were clean and tidy, however, the bathtub had some dirt that needed addressing.
Service
6.0
The service offered was a bit inconsistent; they did provide an airport transfer option for a fee, but the staff didn't seem very attentive.
Location
8.0
The location is quite decent, especially if you're planning to visit Batu Caves or need to get to the Selayang area.
Dining
5.0
Dining was disappointing with poor food quality that didn't meet expectations; a local market would have had better options.
Facilities
6.0
Facilities were standard, but nothing particularly stood out as exceptional during my stay.
Ken
United States of America, July  2024
5.8/10

I had a mixed experience at this hotel. While the rooms were enormous and comfortable with great amenities, the noise from other guests really affected my sleep. The location wasn't ideal as it was quite far from the city center, which made getting around a bit troublesome. Unfortunately, the service left much to be desired, as the staff were unfriendly and unhelpful. Overall, the spaciousness and facilities were a plus, but the noise and the staff's attitude were significant drawbacks.

Rooms
9.0
The room I stayed in was enormous, featuring a huge comfortable bed, a large bathroom, and a nice sitting area which made for a relaxing stay.
Service
5.0
Unfortunately, the service was very cold and unfriendly. The front desk staff didn't seem interested in helping and their attitude was quite off-putting.
Location
5.0
The hotel is a bit off from the shopping belt and central city areas, which created some tension during my stay and made accessing good food more challenging.
Dining
7.0
Breakfast had a good variety with around 50 items including traditional Malaysian dishes; however, some items were not replenished even upon request.
Facilities
6.0
The facilities were good, but the overall experience was hampered by the noise from other guests and lack of attentive service.
Rodney
United States of America, July  2024
6.2/10

My stay at the hotel had its ups and downs. The room was mostly clean and had a nice bathtub, but the lack of carpet made it quite cold on the feet. The location felt a bit far from the city center, though there was good access to coffee shops nearby. Service could be more attentive, as the staff seemed indifferent at times. Overall, it offers decent value for money, but improvements in service and location would make a significant difference.

Rooms
7.0
I stayed on the 9th floor with a lovely bathtub in my room. However, it had no carpet, which made it feel cold when I got out of bed.
Service
5.0
The service was not very friendly, and at times, the staff seemed more interested in chatting among themselves rather than attending to guests.
Location
6.0
The hotel is located in a busy housing area, which made getting to the central city a hassle, even though it's near a shopping mall.
Dining
6.0
Dining options were fairly good with a decent buffet selection, but I had to keep asking for food as many containers were empty.
Facilities
7.0
Facilities were average, but they maintained a nice pool and other basic amenities.
David
United States of America, July  2024
5.6/10

I had a mixed experience at this hotel. The location is convenient for visiting family and there's a decent breakfast buffet, but the rooms felt smaller than advertised and noise from the maintenance work was distracting. The service could definitely use some improvement, as it felt like the staff were more interested in chatting than attending to guests.

Rooms
6.0
The rooms were small compared to what the pictures showed, and I was situated at the end of the corridor beside a storeroom which was quite noisy during the day due to maintenance work.
Service
5.0
Service was lacking; it seemed like the staff didn't really care much while chatting among themselves when guests were dining. The front desk attitude could have been better.
Location
7.0
The hotel is nicely located near Selayang, which was convenient for visiting family and the nearby hospital, although it is a bit far from shopping or great food options.
Dining
5.0
The dining experience was disappointing overall. While the breakfast buffet was decent, the quality of the food was subpar and the staff needed to be prompted several times for refills.
Facilities
6.0
The amenities weren't particularly memorable, but they did have basic provisions. Overall, they felt standard and could use some updates.
Edward
United States of America, June  2024
7.0/10

I recently stayed at this hotel and overall, it was a mixed experience. The rooms were clean and comfortable, and I appreciated the friendly staff. However, the location was a bit noisy at night due to a karaoke club nearby, which was a downside. The dining options left something to be desired, especially for breakfast, but the amenities were decent for the price.

Rooms
8.0
The rooms were clean and comfortable, making it a pleasant place to relax after a busy day.
Service
9.0
The staff provided excellent service and were always willing to help.
Location
6.0
The hotel is conveniently near a shopping complex, but the noise from the karaoke club operating until 2 am made it less than ideal for a good night's sleep.
Dining
5.0
The breakfast options were quite limited and not as fresh as I hoped, which was disappointing.
Facilities
7.0
Facilities were decent, but I felt they could use some improvement to match the hotel's potential.
Justin
United States of America, June  2024
7.2/10

I had a pleasant stay at this hotel, with clean and comfortable rooms and a very helpful staff. The location is decent, especially if you're heading to Batu Caves, but it's not in the bustling city center. Dining was a mixed bag; I enjoyed some dishes but found breakfast options a bit lacking. Overall, it provides good value for money, especially considering the proximity to shopping areas.

Rooms
9.0
The rooms were spotless and comfortable, making my stay enjoyable.
Service
9.0
The staff was incredibly friendly and helpful, even offering to take me to the airport for a reasonable fee.
Location
7.0
The hotel is situated near a busy housing area and close to a shopping mall, which is convenient for avoiding traffic.
Dining
5.0
While some meals were delicious, I encountered issues during breakfast with many containers being empty.
Facilities
6.0
Facilities were decent but could use some improvements.
William
United States of America, June  2024
5.0/10

I had a mixed experience at the hotel. On one hand, the location was quite convenient being near a shopping mall and connecting highways. On the other hand, the service was disappointing and the room I initially received had a strong smell of smoke. The dining options also left much to be desired. Overall, it has its perks with a decent location, but there are definitely some areas that need improvement.

Rooms
5.0
The room I first got was a smoking room, which smelled very smoky, so I had to return to the lobby to get a different one. The bathtub in the new room was spacious but not very well maintained, as it had some stains.
Service
5.0
I found the service to be quite annoying. The staff didn't seem welcoming and struggled with basic English. They were also unhelpful when I asked about certain amenities.
Location
7.0
The hotel is in a busy housing area, which was convenient for shopping and near the highways, but it felt quite far from the city center.
Dining
5.0
The dining was not great; the food quality was poor and I had to ask multiple times for food options that were often out. You could get better quality just by going to a local market or street stall.
Facilities
5.0
The facilities didn't particularly impress me. They were basic and nothing stood out as being exceptional.
Dave
United States of America, May  2024
5.4/10

The hotel offered a spacious and clean room with a large comfortable bed and a separate sitting area, making it quite cozy. However, the service was disappointingly cold and uninterested, which detracted from the experience. The location was convenient if you’re visiting Batu Caves but a bit far from shops and restaurants. Dining had potential with a decent variety, yet the quality left much to be desired.

Rooms
8.0
The room was enormous, featuring a huge comfortable bed and a large bathroom along with a sitting room area. It was clean and comfortable overall.
Service
5.0
The service was quite subpar; the staff seemed disinterested and often loud amongst themselves, which made the atmosphere uncomfortable.
Location
6.0
The hotel is conveniently located if you're heading to Batu Caves, but it's a bit far from the shopping belt and other dining options.
Dining
5.0
While there was a variety of around 50 items at the buffet, the quality was disappointing with only a few decent options. I found better meals at local markets.
Facilities
6.0
The hotel had decent facilities, but they didn’t stand out as exceptional.
Karl
United States of America, May  2024
5.6/10

The hotel has a nice clean setup and a lovely view, which is a plus. However, the noise from the nearby karaoke club kept me up late, making it hard to enjoy my stay fully. The location's great for getting to the mall, but it's a bit far from the city center, which was inconvenient. Overall, it's decent but could use improvements in a few areas.

Rooms
7.0
The rooms were clean and had a nice view, but they were smaller than what I expected from the pictures. Also, the lack of carpet made the floor a bit cold.
Service
5.0
The service was a bit underwhelming; the staff didn't seem too concerned when there was a steak missing from the refrigerator. However, they did offer to take me to the airport for a reasonable price.
Location
6.0
The hotel's location is nice, especially if you're heading to the Batu Caves. However, it's quite far from the city center, which made things a bit stressful.
Dining
5.0
The dining options were quite limited and unfortunately not up to standard—felt more like roadside market quality. I think there’s definitely room for improvement in this area.
Facilities
6.0
Facilities were basic and could use some upgrades, but there were essential amenities available.
Charles
United States of America, April  2024
6.6/10

I had a decent stay at this hotel, which is conveniently located near a small shopping mall and easy to get around. The rooms were clean, but I did experience some noise during the day from maintenance work. The staff was friendly and helpful, although I felt the service could be improved, especially for locals. Overall, it was a good value for money, but dining options were a bit limited.

Rooms
7.0
The rooms were clean and had a nice view, although mine was next to a storeroom which got a bit noisy during the day.
Service
6.0
The staff was friendly and helpful, but I noticed a bit of a double standard, especially regarding some service limitations.
Location
8.0
The location was convenient, close to a small shopping mall and connecting highways, but it felt a little far from better dining options.
Dining
5.0
The dining options were rather limited, though the food that was available was well-prepared.
Facilities
7.0
The facilities were decent, and the overall atmosphere was comfortable.
Mary
United States of America, April  2024
5.4/10

I found the hotel to have spacious and comfortable rooms, but there were a few downsides to my experience. The location was fairly convenient, though not in the heart of things. The service from the staff was quite cold and uninterested, which was disappointing. Dining options were hit or miss, with some dishes not meeting expectations. Overall, I think there’s potential here, but I wouldn't say it’s ideal.

Rooms
7.0
The room was enormous with a huge comfortable bed, a large bathroom, and a sitting area, but it had a weird scent and was next to a storeroom, which made it noisy during the day.
Service
5.0
Unfortunately, the service was lacking as the staff seemed cold and uninterested, and they didn't really accommodate us during service requests.
Location
6.0
The location was ok, reasonably convenient since it’s near a shopping mall and connecting highways, but it felt a bit off the main shopping belt.
Dining
5.0
The dining was fair with a buffet that offered some variety, but overall, I found the local food options to be of poor quality.
Facilities
6.0
I didn't notice too much regarding on-site facilities, but it seemed like the general amenities were adequate for a basic stay.
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Rooms and Guests2 Guest, 1 Room